About Iridium · Element 77 · Operated by humans
A small host,
doing it the way we’d want it done.
Iridium Hosting started because the WordPress hosting market kept feeling like fast food. Cheap, abundant, anonymous. We wanted the opposite — a host you’d recommend by first name.
Atomic mass · 192.217 · Density · 22.56 g/cm³
Why “Iridium”
A name that does a job.
Iridium is element 77 — one of the densest naturally occurring metals on Earth. It’s used where things absolutely cannot fail: spark-plug tips, deep-space probes, atomic clocks, the K-Pg boundary that recorded the dinosaurs’ last day. Highly resistant to corrosion. Stable at temperatures that destroy lesser metals.
We picked the name on purpose. We’re not the biggest host — we’d rather be the one your site stays on.
Six things
What we believe about hosting.
A short list of opinions that show up in our prices, our support replies, and our infrastructure choices.
01
Specialise. Don’t generalise.
We host WordPress. We don’t host Joomla, Drupal, raw Node, or whatever else. Specialisation is what makes the entire stack better.
02
Tickets reach a person.
No tier-one. No copy-paste replies. The reply you get is from the engineer who can actually fix it, every time.
03
No introductory pricing.
The price you see at signup is the price five years from now. We hate the bait-and-switch annual renewals as much as you do.
04
Email belongs elsewhere.
Web servers shouldn’t deliver mail. We’ll set up your email properly with a real provider — and tell you why we won’t host it ourselves.
05
Backups should just be there.
Daily, off-site, encrypted, retained, restorable. On every plan, never an upsell. Nobody should be hit with a $40/mo “backup add-on” line.
06
Migrations are our problem.
If you can’t get on Iridium without a tutorial, we’ve failed. We do the move. You point a record. The site stays up.
Run by the engineer answering your tickets
Iridium is Dustin Hyle — and a small bench beside him.
Iridium is run out of Spokane, Washington. The day-to-day operator is Dustin Hyle — the same person who’ll write back when you submit a ticket, the same person who set up your migration, the same person who’ll personally diagnose your speed issue at 11 p.m. when something’s clearly off.
It’s a deliberate choice. The bigger you grow, the further the engineer drifts from the customer. We’d rather grow slower and stay close.
It is particularly nice to work with someone who knows me and not be a nameless client of a big company. He always responds quickly when things aren’t working — I truly don’t know what I would do without his help.
Come on in